New Car Keys and Alarm Key Pads

Reader Question: Here is my question.

I bought a new car in December 2006. Was I supposed to get two set of keys? I only received one key and one keypad. When the dealership to request another set. I was told they gave me what was given to them. Moreover, for me to go to Wal-Mart and have one made or go to the car company that made the car, they will make me one free.

However, this is the kicker. The one keypad I have has stopped working. Now to lock and unlock my car door I have to use the key.

What do I do now? I tried to contact the company that financed my loan for the car with no success.

Help me if you can. If you cannot would understand.

Thanks!

Hi there,

If you bought a brand new car, it should have come with TWO sets of keys and TWO keypads for your alarm. If this is a used car NOT NEW, then you probably, only get what they gave you. Some alarm shops can make a keypad for you as a replacement, so you might want to look in your phone book for car alarm companies near you and ask them.

If this is an older car, you can get a key made at Wal-Mart, but most new cars the key has an anti theft device inside and can only be purchased through the car dealer. If this is a brand NEW car, I would ask to speak to the general manager at the dealership and get them to give you another key and pad.

Blessings,
Austin Davis